When you contact us for an estimate, we will ask a lot of questions prior to submitting our quote for repairs. We want to ensure we have covered every base and get the repair done right the first time. We want to make sure our work doesn't compromise any of your mechanicals, plantings or structure. The most important step we take is to determine the cause of the issue at hand. Without determining cause, any attempt at repair can easily go awry. Resolving issues of settlement, voids, vibration, or tipping panels will only work when cause is addressed.
You may have to bring in additional contractors to do work before or after we do ours in order to address the conditions which brought you to us in the first place. We will let you know what you need to do and who you need to talk to for additional repairs.